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When is an offer, acceptance or revocation ‘communicated’?
Every message raises one question: when does it count, and against whom? An offer counts once the offeree knows of it; an unopened letter hasn't communicated anything. An acceptance is split: it binds the offeror once sent out of the acceptor's control, but binds the acceptor only when it reaches the offeror. A revocation bites only when it reaches the other side.
| Message | Complete against the sender when… | Complete against the receiver when… |
|---|---|---|
| Offer | (not split: one moment only) | it comes to the offeree's knowledge |
| Acceptance | Against the offeror: it is put in transmission, out of the acceptor's power (posted, sent) | Against the acceptor: it comes to the offeror's knowledge |
| Revocation | it is put in transmission, out of the sender's power | it comes to the receiver's knowledge |
How long can each side change their mind?
Because acceptance is split, there are two revocation windows. The offeror's shuts when the acceptance is sent; the acceptor's stays open until it arrives.
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1
Day 1Kabir posts an offerHe may revoke, but it must reach Zoya before she replies.
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2
Day 3Offer reaches ZoyaCommunicated; she can now accept.
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3
Day 4Zoya posts her acceptanceKabir's window shuts. He is bound.
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4
Day 5Letter in transitZoya can still revoke by a call that beats the letter.
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5
Day 6Acceptance reaches KabirZoya's window shuts. Both bound.
What if the acceptance letter gets lost or delayed?
Run the rule literally. Rohan posts a properly addressed acceptance to Kabir and the letter vanishes. Against Kabir, communication was complete at posting, so Kabir is bound though he never saw it. Against Rohan, it never completes. The offeror invited a slow channel, so he carries its risk.
- ✓Delay doesn't undo it. A late letter bound the offeror from posting.
- ✓Address it properly. A letter the acceptor misdirects isn't fairly ‘in transmission to’ the offeror.
- ✓Post must fit. It must be authorised by the offer, past dealings or trade usage.
- ✓The offeror can opt out. ‘Must reach me by Friday’ means only receipt counts.
Phone, email, WhatsApp: does the postal rule still apply?
The postal rule fixes the gap of slow letters. In direct, instantaneous contact there is no gap, so the ordinary rule returns: acceptance counts when the offeror receives it, and the contract is made at the offeror's end. If the line drops mid-‘yes’, nothing is accepted until it's repeated.
- •Offeror bound once the acceptance is posted
- •Acceptor can revoke until it arrives
- •Made where the acceptance is posted
- •Bound only when the offeror hears the ‘yes’
- •No practical window to revoke
- •Made where the offeror receives it
| Test | Post or courier | Phone, video call, live chat |
|---|---|---|
| Acceptance lost | Offeror still bound | No contract until repeated |
| Typical CLAT ask | ‘Complete as against whom?’ | ‘Where was it concluded?’ |
An offeror who carelessly misses the ‘yes’ and doesn't ask again may be barred from denying it.
When does an offer die without being revoked?
An offer can also simply lapse. A ‘yes’ to a dead offer is just a fresh offer.
Two more traps. A promise to keep an offer open has no consideration, so the offeror may still revoke before acceptance, unless the offeree paid for the option. And the Indian rule wants notice by the proposer; English courts accepted news from a reliable third person. Follow the passage.
Which cases built these rules?
How has CLAT asked it?
Apply the principle to the facts and pick the most reasonable conclusion.
Reveal answer + reasoning
- A — sending is not knowledge.
- B — the wife isn't the person addressed.
- C — holding a sealed letter isn't knowing it.
‘S’ wanted to purchase shares of a company and communicated his offer to buy shares on March 1, 2021. A letter of allotment of shares addressed to ‘S’, which is an acceptance of the offer to purchase shares, was posted by the company on March 10, 2021, but the letter never reached ‘S’ and was lost in transit. In the given situation, which of the following statements is true?
Reveal answer + reasoning
- A — S was bound on posting.
- C — swaps proposer and acceptor.
- D — the letter never reached S.
“When the words of acceptance are spoken into the telephone, they are put into the course of transmission to the offerer so as to be beyond the power of the acceptor. The acceptor cannot recall them.” In light of the given proposition, which of the following statements is/are true? I. The communication being instantaneous, the contract immediately arises. II. The communication being instantaneous, the communication of acceptance is immediately complete as against the proposer as well as the acceptor. III. The communication being non-instantaneous, the communication of acceptance is complete as against the acceptor when the words of acceptance are spoken into the telephone. IV. The communication being non-instantaneous, the communication of acceptance is complete as against the proposer when the words of acceptance are spoken into the telephone.
Reveal answer + reasoning
- A — true but incomplete.
- C — a call is not non-instantaneous.
- D — leaves out I.
🙅 Myth
A revocation counts from the moment it's sent.
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🙅 Myth
Once you post an acceptance, you're locked in.
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🙅 Myth
‘I'll keep this offer open till Sunday’ binds the offeror.
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🙅 Myth
The postal rule covers phone calls and video chats.
Tap to bust it →
Q1. Is there a contract?
The acceptor's window stays open until the acceptance reaches the offeror.Q2. What is the position?
Death ends an offer only if the acceptor knows before accepting.Q3. Is Aarav bound to Zoya?
Phone acceptance completes only when heard.Q4. Is there a contract?
A reasonable time for perishables is short.Q5. Where is the contract made?
Postal rule: made where the acceptance is posted.- Offer: communicated only when it reaches the offeree's knowledge.
- Acceptance: binds the offeror when sent; binds the acceptor when it reaches the offeror.
- Two windows: offeror revokes until the acceptance is sent; acceptor revokes until it arrives.
- Instant channels: complete when and where the offeror hears or receives the ‘yes’.
- Lapse: deadline, reasonable time, rejection, unmet condition, or death known before acceptance.
- Indian Contract Act, 1872: s.3 communication; s.4 when complete; s.5 revoking proposals and acceptances; s.6 revocation and lapse; s.7 mode of acceptance.
- Bhagwandas Goverdhandas Kedia v Girdharilal Parshottamdas, AIR 1966 SC 543 (Hidayatullah J dissenting). Entores v Miles Far East [1955] 2 QB 327.
- Household Fire Insurance v Grant (1879): a lost acceptance still binds the offeror. Dickinson v Dodds (1876): a bare promise to keep an offer open doesn't bind.
- IT Act, 2000: s.10A e-contracts valid; s.13 email dispatch and receipt rules. Trimex v Vedanta (SC, 2010): an email exchange concluded a contract.
Frequently asked questions
What is the postal rule in simple words?
Can an acceptance be revoked in India?
Is an email acceptance complete when sent or when read?
Where is a contract made if it is accepted on a phone call?
Does an offer lapse if the offeror dies?
Keep going
Connected topics in other chapters
Every topic in Law of Contracts
- 1.Offer and Acceptance for CLAT: How a Deal Is Born
- 2.Invitation to Offer vs Offer: The Shop-Window Trap
- 3.Postal Rule, Revocation and Online Acceptance (you're here)
- 4.Consideration: Something for Something
- 5.Privity of Contract: Who Can Sue?
- 6.Family Promises vs Business Deals: Intention to Create Legal Relations
- 7.Minor's Agreement for CLAT: Why It's Void (Not Voidable)
- 8.Coercion vs Undue Influence: The Pressure Tests
- 9.Fraud vs Misrepresentation: Lies, Half-Truths and Silence
- 10.Mistake of Fact vs Mistake of Law in Contracts
- 11.Void vs Voidable vs Illegal: Getting the Label Right
- 12.Lawful Object and Public Policy: When the Purpose Kills the Deal
- 13.Restraint of Trade: Non-Compete Clauses Explained
- 14.Wagering Agreements: Bets, Lotteries and Insurance
- 15.Contingent Contracts: "If This Happens, Then…"
- 16.Frustration and Discharge: When a Contract Dies
- 17.Breach of Contract and Damages: What Can You Claim?
- 18.Quasi-Contracts: Obligations Without an Agreement
- 19.Indemnity vs Guarantee: Who Pays If It Goes Wrong?
- 20.Agency in Contract Law: Acting for Someone Else